FAQs

About Orbis Access

About Us

Who is Orbis Access and how is it connected to Orbis?

Orbis Access (UK) Limited is a UK company. We’re incorporated in England and Wales and are authorised and regulated by the Financial Conduct Authority. Orbis Access (UK) Limited is part of the Orbis Group of companies. The Orbis Group started in 1989, when our founder Allan Gray established Orbis Investment Management Limited. Today Orbis manages around £15bn for some of the world’s largest companies and pension funds. Orbis Access was created to make our investment services more accessible to individual investors. We distribute the Orbis OEIC funds in the UK directly through our website at www.orbisaccess.co.uk For more about our history visit Our History

Is Orbis Access regulated?

Yes, we are. Orbis Access (UK) Limited is a UK company. We’re incorporated in England and Wales and are authorised and regulated by the Financial Conduct Authority. Our registered office address is 28 Dorset Square, London, NW1 6QG.

Where is Orbis Access based?

Our head office is in Wimbledon at: Wimbledon Bridge House, 1 Hartfield Road, Wimbledon, SW19 3RU.

Getting In Touch

How do I get in touch?

Call us, start a live chat or request a callback via the website. If you are a client and want to discuss your account details, you can also sign in to Orbis Access and send us a secure message via the Message Centre.  Contact Us

When are you available to help?

We're here Monday to Friday from 9am to 9pm. We’re closed on weekends and bank holidays.

How do I submit a complaint?

If you feel dissatisfied with any aspect of our service or offerings please don’t hesitate to contact us straight away. For more information on how to make a formal complaint please see our Complaints Policy.

Do you offer financial/investment advice?

Orbis Access is a non-advisory service, so we’re unable to offer you any investment advice such as to tell you whether you should or should not invest. Our aim is to provide you with the resources you need to make informed investment decisions that suit your personal circumstances. If you would like to receive financial advice, get in touch with an independent, qualified financial advisor. A useful source for free unbiased information is The Money Advice Service. This service has been set up by the government to help people manage their money. Orbis Access is not affiliated with this service and we are not responsible for the information provided by them.